An MSP is a company that provides partial or fully outsourced IT Support. The latter, being a broader definition, implies an ability to service all the comprehensive IT needs of the business from outside the office remotely. We cover all administrative tasks related to your Backup, Anti-Virus updates, 3rd party patching, network tech support, and Windows Domain Administration for users. Focus Network Services is the perfect one-stop, all-in-one network administrator for your SME organization.
We work hand-in-hand with in-house IT supplemental support Our free initial office network assessment generally pinpoints the gaps in your IT management, where you can depend on us to be your special team to address any identified shortcomings. Generally, we find this falls into an arena that includes providing strategic IT advice, newly launched projects, calling for second opinions, IT security and backup, advanced Business Applications support, and protection of the most sensitive data. Many of our customers regard us as their IT Partner with an outside office.
After working with clients for over 20 years, we get applauded most for the following:
- We'll reduce your Annualized IT Costs by up to 30%
- We'll take the operational pressure off your HR department, big time
- We'll accelerate your network performance, making access to it far easier
- We'll improve employee morale as they begin to enjoy working with IT again
- We'll create peace of mind as systems/ data security measures work transparently and in real time
- We'll take the IT load off your shoulders as our fast response and IT expertise make all the difference to your bottom line.
When we say we're there as your IT partner 24/7/365 we mean it.
Try us and see the difference. Our connections with our technology partners generally enables us to meet or beat promoted prices. Besides which, our second opinion in all such cases is part of the comprehensive service.
That's a routine task for us that naturally emerges when we implement the opening free assessment.
Data protection is one of our primary service functions. Once we get on to it, the issues tend to disappear.
We know the hot button issues here. For example: Is it the Internet, your web browser, or your email? Are others in the office in the same boat? Generally, we get to the core of the problem within minutes. Our response time is the fastest in the business.
Although this may appear to be a basic glitch in the system, it’s often symptomatic of a bigger IT problem more rooted in the Network. These small things shouldn’t be reoccurring, and if they are, the need for professional oversight is apparent. We, of course, go to printer error messages as a starting point but don’t merely “Band-Aid” the annoyance. As part of our standard service, we address all problematic items connected to the down printer, which inevitably cause much more significant, costlier issues in the future.
If you want the shortest answer, no, they don't. Don't stint in this area and be sorry later. We recommend affordable, state-of-the-art anti-virus technologies that we know keep your IT safe at all times.
We suggest this: record all and any error messages; send us screenshots reflecting your issue; reset and try again - often does the trick. If not, we'll quickly interface it with you.
As a small business in the SME category how exactly do I determine what my most critical IT needs are?
That's a good question. Information Technology - spanning on-premise servers and desktops through to cloud services – is very complicated. Also, every business is different. That's why we highly recommend assessing your entire IT system to identify existing and potential flaws. Once we complete the Network Assessment, we can talk to you intelligently. Moreover, it's free, so what do you have to lose?